Rubrik

Getting started with ArkivDigital

• Try ArkivDigital for free for 24 hours
• Get started with ArkivDigital
• Password
• Change user information, such as email address

The image database

• What have you digitalized?

The ArkivDigital program

• Instruction videos and presentations
• Operating systems
• iPad/Tablets
• Start the program ArkivDigital
• Create shortcut to the program
• Where can I find the user guide to ArkivDigital?
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Subscription

• Can I pause my subscription with ArkivDigital?
• Subscriptions to associations and institutions
• When will my subscription be available?
• How to unsubscribe to our newsletters
• Order subscriptions
• How can I see how much time I have left on my subscription?

Family tree

• Can I merge two Family trees?
• Can I add images to my family tree?
• Invite others to view your family tree/Invited to view a family tree
• Where can I find the user guide for the Family tree?
• Add event and source from ArkivDigital
• Import a GEDCOM file
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Genealogy

• Methodology in genealogy
• Can I search by name in ArkivDigital?

Products and services

• Our book Explore Your Swedish Heritage
• What types of subscriptions are there?
• 1 year subscription paid monthly
• Youtube - ArkivDigital
• Research assignments

Trouble shooting

• I don't receive a new password
• I do not receive any reminders or loyal customer offer
• Problems with the program via the Edge browser
• Logged in in demo mode